In ultra-competitive markets filled with an increasing number of big brands and franchises, creating a remarkable customer experience is the key to winning. Create an emotional connection with your customers and you will have the ultimate competitive advantage.
In this interactive workshop, you will learn how to:
- Shift from trying to attract everyone, to creating an experience for a highly specific target customer.
- Shift from creating a service menu of offerings that looks like everyone else’s to creating offerings that resonate on an emotional level with your target customer.
- Shift from giving people what they paid for, to delivering your services in unique, memorable, and personal ways that leave both you and your customer feeling fulfilled.
Attendees will leave prepared to create a customer experience that gives their clients a “Sense of Belonging” that leads to dramatic increases in customer loyalty, referrals, and average customer value.
Your ticket to this session includes unlimited exhibit hall access.Learn more, save more! Register for 3 classes and save $25 or register for 6 classes and save $100.
Register now!
